Chat bot for Zolotyi vik jewelry
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Zolotyi Vik
Python
Chat bots
Fast and convenient way to order the jewelry company’s products in a few taps just in the messenger.
Task:
Telegram and Viber chat bots with an ability to select and order jewelry products as well as get answers to frequently asked questions.
Technologies and Tools:
Python, MySQL database, Magento REST API.
Challenge
Our client was on a mission to create a simple solution for any customer, which would allow replacing a trip to the store and would be quite convenient among various online shopping alternatives.
Since various messengers are now starting to take precedence in popularity and in some aspects are beginning to replace surfing in the browser, our client wanted to seize this opportunity to create a new place where customers can buy the company’s jewelry.
Since various messengers are now starting to take precedence in popularity and in some aspects are beginning to replace surfing in the browser, our client wanted to seize this opportunity to create a new place where customers can buy the company’s jewelry.
Solution
We developed Telegram and Viber chat bots. Anyone wishing to purchase a new piece of jewelry can answer a couple of leading questions from the bot and get a selection of suitable goods. The desired jewelry can be ordered right in the same chat just indicating the phone number. Then administrator will receive all the information about the product and the customer’s contacts. Also, clients can get answers to frequently asked questions and view current product promotions.
In addition, we took care of the store employees. The bot has functionality for cashiers – which facilitates ordering using the system of QR codes. This greatly simplifies the work in an offline store.
In addition, we took care of the store employees. The bot has functionality for cashiers – which facilitates ordering using the system of QR codes. This greatly simplifies the work in an offline store.
Result
We got the opportunity to buy jewelry in the most popular messengers in Ukraine (country where this chain of stores operates) – Telegram and Viber.
Right in the messenger, the client can get acquainted with the range of products, indicate the size of the jewelry, place an order and check promotions. All this can be done in a few taps across the screen.
Right in the messenger, the client can get acquainted with the range of products, indicate the size of the jewelry, place an order and check promotions. All this can be done in a few taps across the screen.
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