Privacy Policy

Answers to questions

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and safeguard your personal data when you visit or use our website.

1. What personal data do we collect?

We may collect and process the following types of personal data about you:

• Information that you provide to us voluntarily, such as your name, email address, phone number, location, preferences, and feedback when you contact us, subscribe to our newsletter.

•  Information that we collect automatically, such as your IP address, browser type, device type, operating system, pages viewed, links clicked, time spent, and other statistical data when you access or use our website. We may use cookies or similar technologies to collect this information. You can manage your cookie preferences in your browser settings. You may only use this website and its content for your personal and non-commercial use.

•  Information that we obtain from third-party sources, such as social media platforms, advertising networks, analytics providers, or other service providers that we work with. We may combine this information with the information that we collect from you directly or automatically.

2. How do we share your personal data?

We may share your personal data with the following parties for the purposes described above:

•  Our affiliates and subsidiaries that provide services or support to us or on our behalf.

•  Our partners and advertisers that offer products or services that may interest you or that help us deliver targeted advertising to you.

•  Our service providers and contractors perform functions on our behalf, such as hosting, storage, analytics, payment processing, email delivery, customer service, or security.

•  Our professional advisors and consultants assist us with legal, accounting, auditing, or other matters.

•  Any competent authorities or regulators that require us to disclose your personal data by law or in response to a valid request.

•  Any other parties that you consent to or direct us to share your personal data with.

3. How do we use your personal data?

We may use your personal data for the following purposes:

•  To provide and improve our website and its content, features, and functionality.

•  To communicate with you and respond to your inquiries, requests, or complaints.

•  To send you marketing and promotional materials, offers, and news about our products or services or those of our partners that may interest you. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or contacting us at support@it-dimension.com.

•  To analyze and measure the performance, effectiveness, and popularity of our website and its content, features, and functionality.

•  To prevent, detect and investigate fraud, security breaches, violations of our terms of use, or any other illegal or unauthorized activities.

•  To comply with our legal obligations, enforce our rights, or protect our interests or those of any third party.

4. How do we protect your personal data?

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure and we cannot guarantee the absolute security of your personal data. You are responsible for keeping your password and account details confidential and for notifying us immediately if you suspect any unauthorized access or use of your account.

5. What are your rights regarding your personal data?

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it or as required by law. We may also retain some of your personal data for longer periods if we have a legitimate interest to do so, such as for fraud prevention, dispute resolution, or record keeping. When we no longer need your personal data, we will delete or anonymize it per our retention policy.

6. What are your rights regarding your personal data?

You have certain rights regarding your personal data under applicable laws. These may include:

•  The right to access and obtain a copy of your personal data that we hold.

•  The right to rectify any inaccurate or incomplete personal data that we hold about you.

•  The right to erase or restrict the processing of your personal data in certain circumstances.

•  The right to object to or withdraw your consent to our processing of your personal data for specific purposes.

•  The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller in certain circumstances.

•  The right to lodge a complaint with a supervisory authority if you believe that we have violated any applicable lawsTo exercise any of these rights, please contact us at support@it-dimension.com with the relevant details and proof of identity. We will respond to your request within a reasonable time frame and in accordance with applicable laws.

7. How do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices, technologies, laws, or regulations. We will notify you of any material changes by posting the updated version on our website and indicating the date of revision. Your continued use of our website after any changes constitutes your acceptance of the new privacy policy.

8. How can you contact us?

If you have any questions, comments, or feedback about this privacy policy or our handling of your personal data, please contact us at support@it-dimension.com.

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